Rent Collection
We make sure you get paid on time, every time
Collecting Rent For Your Investment
After your home is rented Property Services Of Atlanta Inc will work diligently each month to ensure your tenant rental payments are monitored and you are informed each step of the way. While most tenants do pay their rents on time, as you know, sometimes there are those that do not. We have numerous procedures in place throughout the month that monitor and inform you of what is going on with the tenant. The various staff members assigned to monitor your property are available any time to assist you with any questions you may have regarding rental payments.
On the first day of each month we send them a notification that their rental charge has been posted and is ready for them to pay. They will get a daily reminder the first two days if they have not paid their rent and that a late fee is imminent. If they do not pay on the third day of the month then a late notification is emailed and mailed to them advising them of their delinquency. Also, on the 3rd day we start calling the tenants who have not responded to inquire when their rental payment will be received. On the 10th of the month we send them a notification that they are still delinquent, the letter is also a demand for payment letter advising them that a dispossessory action will be filed on the 15th of the month. If they still have not paid by the 15th of the month we will start a dispossessory action against them with the local courts that has jurisdiction over your property. From this filing the courts will continue to the process to eviction or the tenant pays the amount due to stay in the home.
This process is something that we are experienced and will guide you through the process. Often, owners can get caught up in the emotion of the delinquency process and eviction proceedings, but we do ask that all owners follow our procedure because they are known to work and correct irresponsible actions on the tenant’s part. We find often that if tenants know that we hold firm to these procedures they correct these actions and realize that paying their rent is a priority.
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Our Advantages
Why Choose Property Services Of Atlanta Inc As Your Atlanta Property Manager
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We Have Over 30+ Years of Experience
Ensuring our customers receive the highest quality service backed by decades of industry knowledge.
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We Stay Current With The Latest Technology
Leveraging our over 30+ years of experience to combine traditional expertise with innovative solutions for our clients.
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We’re Always Learning & Growing
Continuously building upon our over 30+ years of experience to adapt to evolving industry trends and provide our customers with the best possible solution
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We Believe In Being Radically Transparent
Ensuring open and honest communication with our clients, partners, fostering trust and building strong relationships based on integrity.
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We Treat Your Home Like Our Home
Taking utmost care and respect in every detail, because we understand the importance of creating a safe and comfortable environment for you and your family
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Communication Is Everything
As we believe that clear and effective communication is the key to understanding our clients' needs and delivering exceptional service tailored to their specific requirements.
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30 Day Rental Guarantee
If we are unable to lease your home in 30 days or less we will give you ONE month of management free!
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Results Guarantee
We aggressively market and show your property, screen tenants, handle all paperwork & perform a move in inspection...all before we get paid anything.
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Leasing Guarantee
Our leasing guarantee states that if a tenant does not fulfill at least 10 months of a lease term, we will find you a new tenant for free.
You’re protected with our guarantees
Guaranteed Rent Payments
PSA is one of the only companies that pay out owners four times a month. If the tenant has paid their rent, we guarantee that your funds will hit your banking account within 10 business days (excluding holidays) of us receiving the rental payment. This is only guaranteed for ACH payments. If we fail to process your payment, we will refund your management fees for that month.
Guaranteed Lease Performance
After PSA processes a rental application and it is approved by all parties, PSA will guarantee that the tenant will fulfill the lease term for at least 6 months or PSA will re-rent the property for free if you are enrolled in our eviction protection plan. We pride ourselves on making sure all applications are fully processed to the best of our ability with the information that has been provided to us.
Guaranteed Eviction Protection
PSA offers all clients an Eviction Protection Plan. If you are a client that is enrolled in this protection plan, we guarantee you several things. First, if the tenant has to be evicted, we will start that process as quickly as possible (with owner’s approval) to get the eviction into the court system so we can get the tenant out as soon as possible if no agreement is met. We also guarantee that the first $1200 of court/eviction cost will be paid by PSA. This would include filing fees, court fees, attorney fees and set out costs.
Guaranteed Communication Policy
PSA prides itself on strong communications and we guarantee it. First, we do not use a third-party company or outsource our team to a call center all over the world. Anyone calling from PSA is an employee of PSA. This is very important in today’s business world because many companies do. You will be notified of any work order that has been placed on your property as soon as it is entered into our system (excludes emergencies). This keeps the owner in the loop of all maintenance issues that might be going on with your property. We will always notify you in the event that a tenant has not made their rental payment as agreed to. Again, this is designed so that you don’t have any surprises and you know what is going on with your rental property. If we fail to do these services, we will refund that month’s management fee.
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Frequently Asked Questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless local laws mandate it. We recommend checking applicable regulations in your area. -
Are you licensed?
Yes, we are a licensed property management company, ensuring compliance with all relevant industry standards and regulations. -
Can I reach you after hours?
Yes, we provide an emergency contact for urgent issues. General inquiries will be handled during normal business hours.
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